We answer the most common questions so you can enjoy your trip worry-free.
If you need more information or have any additional questions, please don’t hesitate to email us at reservas@southernspiritfte.com.ar or by WhatsApp at +54 9 2966 691709. We are here to help you!
Yes, both tours are designed for the general public, with no minimum or maximum age.
Do you have any restrictions?
Yes, both tours are guided on board, Spanish/English, and authorized by the National Parks Administration.
Of course! Both excursions offer unique landscapes. It’s recommended to bring a camera or cell phone with a full battery. On Moreno Spirit, you can hire a professional photographer on board (optional service).
Sailings are not suspended due to rain. They can only be canceled in the event of strong winds or large icebergs blocking access to Perito Moreno Port. This is at the discretion of the vessel’s captain, in order to prioritize the safety of passengers and crew.
And… is there a refund if it is cancelled?
* Moreno Spirit: 100% of the amount paid will be refunded.
* Mayo Spirit Trek: If upon arrival at the Perito Moreno port the vessel cannot dock due to icebergs blocking the pier, and passengers cannot disembark at the gangways, the vessel will sail longer than usual and then return to the Punta Bandera port. In this case, there will be no refund, as it is considered a fortuitous and unforeseeable natural circumstance, which we compensate for by sailing longer along the northern front of the glacier.
No. The entrance to Los Glaciares National Park not included on any of the navigations and must be paid for separately.
You can buy it online at ventaweb.apn.gob.ar.
Yes, we have clear cancellation policies. Changes or cancellations must be requested by email to reservas@southernspiritfte.com.ar.
We recommend reviewing our full policies here.
You can pay for your browsing in the following ways:
Moreno Spirit: at ticket office located in the lower parking lot of the Perito Moreno Glacier walkway area. We also accept cash, credit, and debit cards.