Frequently asked questions

Yes. Both cruises are designed for the general public, with no minimum or maximum age. For babies we suggest the responsible adult carries them in a baby carrier.

On both cruises, the women in advanced pregnancy (7 months or more) cannot take part.

Yes, both include a guide on board in Spanish and English, licensed by the National Parks Administration.

Comfortable warm clothing, closed shoes that are safe for walking, a waterproof jacket, hat, gloves, sunscreen and sunglasses.

Of course! Both cruises offer unique scenery, so it is worth bringing a camera or a phone with a full battery. On the Moreno Spirit you can hire a professional photographer on board as an optional extra.

No. The Los Glaciares National Park entrance fee is not included on either cruise and must be paid separately. It can be bought online at ventaweb.apn.gob.ar, selecting the correct access gate:

The cruises are not cancelled because of rain. They can only be cancelled in the event of strong winds or large icebergs blocking access to Puerto Perito Moreno. That is the skipper's decision, putting the safety of passengers and crew first.

Yes, we have clear cancellation policies. Changes or cancellations must be requested by email at reservas@southernspiritfte.com.ar.

On the website: Mercado Pago or bank transfer.

At our office in El Calafate (Av. del Libertador 1319, Local 1): cash, credit and debit cards.

Moreno Spirit it can also be paid at the ticket office in the lower car park of the glacier walkways area, in cash or by credit and debit card.